Privacy Policy

This Privacy Policy ("Policy") describes how NoGhosts ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards information when you use our website and the NoGhosts service (collectively, the "Service"). By using the Service, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Service.

Summary: We do not sell your personal information. We share information only with vendors and service providers that are reasonably necessary to operate the Service (for example, authentication, hosting, payments, email delivery, and messaging infrastructure)—not for unrelated advertising or data brokerage.

1. Interpretation and Definitions

1.1 Interpretation

Words with initial capital letters have meanings defined in this section. The following definitions apply whether they appear in singular or plural.

1.2 Definitions

• Account: A unique account created for you to access the Service or parts of it.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party.
• Cookies: Small files placed on your device by a website, often used to remember preferences or maintain sessions.
• Device: Any device that can access the Service (e.g., computer, smartphone, tablet).
• Personal Data: Information that relates to an identified or identifiable individual.
• Service: The NoGhosts website and related product experiences we offer (including companion messaging features).
• Service Provider: A third party that processes data on our behalf solely to help us provide or secure the Service.
• Usage Data: Data collected automatically, such as diagnostic or log information generated when you use the Service.
• Website: Our website at https://noghostsapp.com.
• You: The individual using the Service.

2. Information We Collect

2.1 Personal Data

We may collect Personal Data that you provide to us, such as:

• Email address
• Name
• Phone number
• Payment-related information (processed by our payment processor)
• Content you submit through the Service (including messages and profile information)

2.2 Usage Data

Collected automatically and may include:

• IP address, browser type and version, general device information
• Pages visited, timestamps, and approximate usage patterns
• Diagnostic data needed for reliability and security

3. Cookies and Similar Technologies

We use Cookies and similar technologies where needed to operate the Service—for example, to keep you signed in, maintain security, and remember basic preferences. You can configure your browser to refuse Cookies; some features may not work properly without them.

We do not operate third-party advertising cookies (such as Meta or TikTok pixels) on the Service as part of this Policy's scope. If we introduce optional analytics that go beyond what is necessary to run the Service, we will update this Policy and, where required, obtain consent.

4. How We Use Your Information

We may use Personal Data to:

• Provide, operate, secure, and maintain the Service
• Create and manage your Account
• Process payments and fulfill subscriptions
• Send service-related communications (e.g., security notices, receipts, support responses)
• Respond to your requests and provide customer support
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations and enforce our agreements

5. How We Share Your Information

We do not sell your Personal Data. We do not share your information with data brokers, and we do not share it for cross-context behavioral advertising as described in some state privacy laws.

We disclose information only to Service Providers that help us run the Service—for example:

• Authentication and database hosting
• Payment processing
• Transactional email delivery
• Infrastructure used to deliver messages and power AI companion features

These providers are contractually or legally obligated to use data only as instructed and to protect it appropriately. We do not authorize them to use your Personal Data for their own marketing unrelated to providing services to us.

We may also share information:

• For business transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards and notice where required
• With your direction or consent
• For legal reasons: When required by law or to protect rights, safety, and security

6. Artificial Intelligence and Messaging

Parts of the Service use automated systems (including models hosted by third-party providers) to generate conversational responses. Content you send may be transmitted to those providers solely to produce the Service output you request. We do not use your conversations to sell personal information, and we configure processing around operating the product—not unrelated advertising.

Third-party AI providers have their own policies and security practices; where those providers act as our subprocessors, we select them to support the Service under appropriate agreements or standard terms.

7. Retention

We retain Personal Data only as long as necessary for the purposes described in this Policy, including legal, accounting, or reporting requirements. Usage Data may be kept for shorter periods unless needed for security or improvement of the Service. When data is no longer needed, we delete or anonymize it in accordance with our practices and applicable law.

8. International Transfers of Personal Data

Your information may be processed in the United States and other countries where we or our Service Providers operate. Those jurisdictions may have different data protection laws. Where required, we use appropriate safeguards for transfers.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your Personal Data, and to object to certain uses. You may be able to update some information in your Account settings.

To exercise privacy rights or request deletion, contact us at info@noghostsapp.com. We will respond in accordance with applicable law.

10. GDPR Legal Bases (where applicable)

Where the GDPR or UK GDPR applies, we may rely on: performance of a contract; legitimate interests (such as security and Service improvement, balanced against your rights); consent where required; and legal obligations.

11. Disclosure for Legal and Safety Reasons

We may disclose Personal Data if required by law, valid legal process, or governmental request, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of users, the public, or the Company.

12. Security

We use commercially reasonable technical and organizational measures designed to protect Personal Data. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security. Please protect your Account credentials.

13. Security Incidents

If we become aware of a breach affecting your Personal Data that requires notification under applicable law, we will notify you and/or regulators as required.

14. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect Personal Data from children under 13. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

15. Links to Other Websites

The Service may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before providing information.

16. Changes to this Privacy Policy

We may update this Policy from time to time. We will post the revised Policy on this page and update the "Last updated" date. Continued use of the Service after changes become effective constitutes acceptance unless applicable law requires additional consent.

17. Contact Us

Questions about this Privacy Policy: info@noghostsapp.com.